SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of babarstore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://babarstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
its nice
Beautiful family clothes and very high quality fabric! I accidentally ordered a large size, my son is 4 years old and it's big, but the guard will be good for next year, Strongly recommends! Good thank you store.
artículo exacto como la imagen, pedí talla XXL para mi esposo 1.80 talla G, vienen reducidas así que está talla le quedó perfecta. de buena calidad la tela.
Material is good worth the purchase
не соответствует размерному ряду. качество отличное.
Excellent
its nice
Симпотично
Good quality..!!
соответствует описанию. запах нет. швы ровные. продавца рекомендую
Looks just like the photo and fits perfect! Thank you!
기존에 가족티로 같은 옷이 있는데 아이가커서 아이옷만 주문습니다. 세탁해봐야겠지만 원단 퀄리티도 좋고 봄가을용으로 딱이요(겨울에도 안에 내복입히고 입을 예정이긴합니다 ㅎ) thank you :)
The fastest shipping ever!! Wuslity of the fabric is great, service is 5stars. I am really impressed by this store.
Agréablement surprise super qualité pull assez épais vraiment je recommande et surtout top du top livré en 9 jours
after washing in 20degrees the white became grey
Fast shipment 4 weeks to Canada good fabric quality and stitching very happy my family is excited to wear it. I ordered medium for myself (1 size bigger) but turns out the size is big enough.
very good i happy
One of the best purchases so far.
Качество хорошее, все аккуратно сшито
Пришло, все отлично. Качество нормальное.
Доставка молниеносная. Качество как очень плотная футболка, или тонкий джемпер , но очень приятная у телу. Брала в подарок. С размером не угадала - ( больший взяла) очень жаль. К покупке рекордную однозначно.
too big.
Mבד עבה, שרוולים קצת רחבים גודל
family Christmas good
au top