- Item Type: RC Mouse
- Material: Plastic
- Size: 22 x 7.5 x 6 cm
- Features: Remote Controlled Rat, Pet Toys, Toys, Mouse, Rat
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's not the mouse and rat
Is very large
Goods went almost 2 months, unfortunately the remote does not work, so the toy was useless, we are large enough, cat chewed a little tail and did not play
Works as described
Order not received-detained on Latvian Customs. Seller returned the money.
Shipping 5 weeks. All works. Much noisy mouse and work joystick. Mouse large, but not afraid of settled and hunted in the first night.
Smart thing. It works, money for a gift. Very laughed at the cat, it doesn't really check out and more шарахалась than play. But in general is very entertaining. For the money quality is excellent. Delivery about a month
It is quite large rantoncito, But my cats It is as nearly delighted. Very good purchase
As normal! Take.
The mouse came carefully packed. Lovely mouse, changes the cat into hunter. Great. Thanks.
Too large for medium cat, he's not interested and tries to move away from it, if it moves on it. To play with my cat did not work. Still have two cats, later try and if there is another response.
Very good. Ago something of ratio noise, But good furniture control and wheels. When using it broke a Paw, because plastic is very hard for your purpose.
Goods received, in Russia is not tracked, tested to work. Thanks to the recommended.
товар хорошего качества, но больше чем я ожидал. доставка очень быстрая. Продавца рекомендую
I like it
Спасибо продавцу за прекрасную игрушку. Семья довольна, кот в шоке =P привыкает к размеру мышки. Товар в Москву пришел вполне быстро, за две недели где-то. Еще раз спасибо, продавца советую! =)
Order ID:91508487039691 View Detail Order time &date:05:49 May. 01 2018I waited patiently, but I did not receive anything.Merchant only says that he did not upgrade tracking at the post office.There are no active measures. The tracking number provided by the store after checking at the post office here is a number that can not be viewed.